Welcome to Teapot Treasures! We want your shopping experience to be so great you'll tell all your friends about us. If you have questions about a particular teapot or artist please contact us and we will make every effort to provide you with the information you need. TO CONTACT US BY E-MAIL: help@teapottreasures.com teapottreasures@aol.com PAYMENT INFORMATION: We accept American Express, Visa, Discover and Mastercard. However; if you are uncomfortable about placing an order online we also offer PayPal as a payment option. If you would prefer to pay for your purchase with a check, please contact us and we will be happy to make payment arrangements with you. SHIPPING: Items that are in stock when ordered can be shipped UPS Ground, 2nd Day or 3 day Select. ALL SHIPPING COSTS WILL BE CALCULATED ON THE WEIGHT OF THE PACKAGED ITEM. If at anytime you encounter a problem placing an order please contact us by e-mail and give us the opportunity to assist you.